To ensure your devices are working, open the app and look at the Home Screen. If the app is displaying your breath wave and a good signal message on the Home Screen, the app is working as intended. Please note that it may take up to 15 minutes to sync and display your data once the app is opened.
If the app or devices are not working as intended, please contact Spire Health at +1 (415) 980 3858 and we will be more than happy to help.